Front Office Executive

Role & responsibilities

• Greet and welcome visitors, clients, employees, and vendors professionally.
• Manage visitor registration, visitor logs, access badges, and entry procedures.
• Answer, screen, and redirect incoming calls appropriately.
• Handle visitor and employee queries and provide necessary assistance.
• Inform respective employees about visitor arrivals and coordinate visitor movement.
• Manage meeting room and conference room bookings.
• Coordinate meeting room setup, refreshments, and other hospitality requirements.
• Receive, record, sort, and distribute incoming/outgoing courier and mail.
• Maintain reception area in a clean, organized, and professional manner.
• Maintain front-office records, registers, contact lists, and daily reports.
• Coordinate with Security, Housekeeping, Pantry, Technical, and Facility Management teams for site requirements.
• Report maintenance issues and service requests to the concerned team and follow up for closure.
• Monitor front-office stationery and other required supplies.
• Support client visits, events, meetings, and other administrative activities.
• Follow site security, safety, confidentiality, and company SOPs.
• Handle any other front-office or administrative responsibilities assigned by the Facility Manager.