Front Office Executive

Job Summary:

We are seeking a professional, highly organized, and tech-savvy Front Office Executive to manage our front desk operations and deliver an exceptional first impression. You will be the face of the company, welcoming high-profile international clients, managing everyday administrative workflows, and ensuring top-notch workplace security by managing employee and visitor access systems.

Key Responsibilities:

1. Visitor & Guest Management

• Corporate Greeting: Welcome clients, tech candidates, vendors, and global corporate guests warmly and connect them with the appropriate stakeholders.
• Visitor Management System (VMS): Operate digital VMS software to log, track, and manage all external visitor entries.
• Access Control: Issue temporary RFID access badges, log-in credentials, or biometric registrations to authorized vendors or contract staff according to strict IT compliance guidelines.
• Digital & Telephonic Routing: Manage a multi-line EPABX or cloud VoIP system to screen, log, and redirect inbound global calls.
• Meeting Room Management: Coordinate the digital booking schedule for internal conference rooms, video-conferencing suites, and boardrooms to avoid overlapping tech syncs or client presentations.
• Mail & Logistics: Oversee the sorting, digital scanning, and dispatch of incoming/outgoing international couriers, hardware components, and client documentation.
• Workspace Maintenance: Maintain the aesthetic, cleanliness, and organization of the main lobby and reception area to reflect the brand's innovation-driven culture.
• Inventory Oversight: Track and order administrative equipment, corporate stationary, pantry needs, and housekeeping consumables.
• Cross-Functional Help: Assist HR with logistics during recruitment drives, employee engagement programs, and major corporate events.
• Education - Bachelors degree in any discipline (Business Administration, Hospitality, or any discipline).
• Experience - 1–3 years of experience in corporate front desk operations or administrative support, preferably within an IT, MNC, or tech corporate setting.
• Tech Literacy - High proficiency in MS Office Suite (Word, Excel, Outlook) and collaboration tools (Microsoft Teams, Slack, Google Workspace). Familiarity with automated reception software is a plus.
• Soft Skills - Flawless verbal and written English communication, strong active listening, exceptional multitasking abilities under fast schedules, and a high degree of discretion for sensitive information.