Front Office Executive

1. Visitor & Guest Management

• Greeting & Reception: Welcoming visitors with warmth and professionalism, making a strong first impression.
• Visitor Security & Verification: Checking in guests, verifying credentials, issuing visitor badges, and maintaining the visitor logbook.
• Guiding Guests: Directing visitors to the appropriate departments or meeting rooms.

2. Communication & Switchboard Handling

• Call Management: Answering incoming phone calls, filtering spam/inquiries, taking messages, and forwarding calls appropriately.
• Email & Inquiry Response: Managing central email inboxes, responding to general queries, and forwarding client requests to the right teams.

3. Administrative & Clerical Support

• Mail & Courier Coordination: Receiving, sorting, and logging incoming mail, packages, and deliveries, as well as dispatching outgoing mail.
• Scheduling & Calendars: Managing calendar bookings for shared spaces (e.g., conference or meeting rooms) and coordinating appointments for management.
• Office Supplies & Inventory: Monitoring stock levels of stationery, office equipment supplies, and reception refreshments, and reordering when necessary.
• Document & Record Keeping: Maintaining physical and digital filing systems, visitor records, and daily logbooks.