Front Office Executive

Job description

Position: Front Office Executive
Location: Emami Avaan, Liluah, Howrah
Experience: 2+ Years
Qualification: Graduate in any discipline

Job Summary

We are looking for a Front Office Executive to manage reception operations, welcome visitors and clients, handle queries, and ensure smooth front-desk administration in a professional real estate environment.

Key Responsibilities

• Welcome and assist visitors, clients, and customers professionally.
• Handle incoming calls, emails, and customer queries.
• Manage walk-ins and provide basic project-related information.
• Coordinate meeting rooms and meeting arrangements.
• Maintain visitor logs, attendance records, and front-desk reports.
• Receive and distribute couriers, parcels, and documents.
• Support basic administrative, filing, documentation, and data-entry activities.
• Maintain a clean and presentable reception area.
• Ensure excellent customer service and uphold the companys brand image.

Required Skills

• Excellent communication skills with fluency in English.
• Pleasant personality and strong customer-handling skills.
• Good knowledge of MS Office (Word, Excel & Outlook).
• Strong organizational and multitasking abilities.
• Professional, presentable, and detail-oriented.

Eligibility

• Graduate in any discipline.
• Minimum 2 years of experience in Front Office, Reception, or Customer Service, preferably in a corporate/real estate environment.
• Rotational weekly off.

Work Location: Emami Avaan, 8 Station Road, Liluah, Howrah, West Bengal 711204.