Front Office Executive

Job Title: Front Office Executive

Department: Administration / Front Office
Location: Bengaluru
Employment Type: Full-time

Job Summary:
We are looking for a professional and friendly Front Office Executive to manage the reception area, greet visitors, handle calls and inquiries, and provide administrative support. The ideal candidate should have excellent communication and interpersonal skills with a customer-focused attitude.

Key Responsibilities:

• Welcome and assist students, parents, visitors, and staff professionally.
• Handle incoming and outgoing calls and provide accurate information.
• Manage front-desk inquiries, appointments, and visitor records.
• Respond to emails, messages, and general queries promptly.
• Maintain reception and front-office records and documentation.
• Coordinate with different departments for visitor/student requirements.
• Assist with admission-related or administrative queries when required.
• Maintain a professional and organized reception area.
• Handle basic computer work, data entry, and MS Office applications.
• Perform other administrative duties assigned by management.

Eligibility & Skills:

• Graduate / Diploma in any relevant field.
• 6months3 years of experience in front office, reception, customer service, or administration.
• Good verbal and written communication skills.
• Basic knowledge of MS Office, email, and data entry.
• Pleasant personality and professional appearance.
• Ability to handle multiple tasks and work effectively under pressure.
• Fluency in English and Hindi; knowledge of Gujarati would be an advantage.

Key Competencies:

• Customer service
• Communication skills
• Time management
• Problem-solving
• Team coordination
• Professional etiquetteRole & responsibilities

Preferred candidate profile