Front Office Executive
Elance Learning · Not specified · onsite · Posted 36d ago
Not disclosed1–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
About Us
Elance is a fast-growing commerce education company delivering professional programs across ACCA, CMA(USA) through offline centers, online platforms, and hybrid learning models. Headquartered in Kerala, we are on a mission to create career-ready professionals through strong academics, industry relevance, and technology-driven systems.
Why Work With Us
Experience: 1–2 years of prior experience in a front office, customer service, or educational/counseling role.
Soft Skills: Excellent verbal and written communication skills, a professional demeanor, and high empathy when dealing with student or parent queries.
Technical Skills: Proficiency in MS Office (Word, Excel), basic CRM handling, and comfort with digital/cloud tools.
Elance is a fast-growing commerce education company delivering professional programs across ACCA, CMA(USA) through offline centers, online platforms, and hybrid learning models. Headquartered in Kerala, we are on a mission to create career-ready professionals through strong academics, industry relevance, and technology-driven systems.
Why Work With Us
- Growth-Focused Careers - Clear role ownership, learning opportunities, and leadership exposure.
- High-Energy Culture - We value initiative, accountability, and a never-settle mindset.
- Purpose-Driven Work - Every role contributes directly to transforming student careers.
- Structured & Fair Systems - Transparent KRAs, KPIs, and performance reviews.
- Winning Team Environment - We celebrate effort, performance, and milestones together.
- Strong Growth Story - Be part of a brand expanding across India and global markets
- Front Desk & Student Experience: Greet visitors, provide a premium experience, and ensure the reception area is clean and professional.
- Inquiry Handling: Answer phones, respond to emails, and provide accurate details regarding the company's educational courses, boot camps, or learning platforms.
- Lead Engagement: basic tele-calling, following up on prospective leads, and scheduling counseling sessions for sales teams.
- Administrative Duties: Maintain visitor logs, handle courier services, manage office supplies, and coordinate meetings.
- Cross-Functional Coordination: Act as a bridge between learners, technical support, faculty, and administrative staff to ensure seamless operations.
Experience: 1–2 years of prior experience in a front office, customer service, or educational/counseling role.
Soft Skills: Excellent verbal and written communication skills, a professional demeanor, and high empathy when dealing with student or parent queries.
Technical Skills: Proficiency in MS Office (Word, Excel), basic CRM handling, and comfort with digital/cloud tools.
Sourced from foundit
Skills
digital cloud toolsBasic CRM HandlingWordexcelMS Office