Front Office Executive
Ileseum Clubs · Pune · onsite · Posted 43d ago
₹3.0L - ₹4.0L PA2–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Welcome and greet members and guests warmly and professionally.
- Create a positive first impression and maintain a premium service experience.
- Assist members with information regarding club facilities, services, activities and events.
- Understand member requirements and provide prompt assistance.
- Build positive relationships with regular and premium members.
- andle member queries through walk-ins, calls, and other communication channels.
- Respond to requests, feedback and complaints professionally.
- Resolve member concerns promptly or coordinate with the relevant department for resolution.
- Manage the reception/front desk and ensure it remains clean, organised and presentable.
- Maintain member and guest records accurately.
- Manage visitor/member entries and provide necessary information.
- Coordinate appointments, meetings, bookings and club activities where required.
- Maintain daily reports, registers and relevant documentation.
Sourced from naukri
Skills
Guest HandlingCustomer ManagementGuest Relationship ManagementFront DeskGuest RelationsFront Office Operations
About Ileseum Clubs
Ileseum Clubs
Sports & Recreation
250
employees
2021
5 years old
Pune, Maharashtra
India
₹3L – ₹4L PA
This role
About
Ileseum is a sports, fitness, and lifestyle club where we provide world-class amenities in line with international standards.
Industries
Sports & Recreation
Employee ratings
33 reviews
4.1/ 5
Culture
4.0
Career growth
3.7
Work-life
4.1
Employees rate it well for
Salary5
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