Front office Executive
Jll · Bengaluru · onsite · Posted 45d ago
Not disclosed1–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Front Office Executive-
Key Responsibilities
Reception & Customer Service: - between 9-6pm or in case of high profile visits
Key Responsibilities
Reception & Customer Service: - between 9-6pm or in case of high profile visits
- Greet and assist visitors, tenants, and clients in a professional manner
- Manage visitor registration and access control procedures
- Answer and direct phone calls, take messages, and handle inquiries
- Maintain visitor logs and issue temporary access badges
- Coordinate meeting room bookings and setup
- Handle incoming and outgoing mail and packages – all packages will be directed to the mail room by asking the Mailroom resource to come & collect the same.
- Maintain reception area cleanliness and organization
- Update tenant directories and building information displays
- Process tenant service requests and work orders
- Support property management team with administrative tasks
- Monitor building access and security protocols
- Report security incidents or maintenance issues –visitor areas & in and around the lobby, as the FOE should be available in the reception area
- Ensure compliance with building safety procedures
- Coordinate with security personnel when needed
- Relay important information to tenants and management when required
- Assist with tenant communications and notices
- Support property events and tenant activities
- Maintain professional appearance and demeanor
- 2nd PUC and diploma or equivalent (Bachelor's degree preferred)
- 1-3 years of reception or customer service experience
- Excellent verbal and written communication skills
- Proficiency in MS Office and basic computer applications
- Professional appearance and strong interpersonal skills
- Ability to multitask and work in fast-paced environment
- Experience in commercial real estate or property management
- Bilingual capabilities
- Knowledge of building management systems
- Customer service certification
- Professional phone etiquette
- Attention to detail
- Problem-solving abilities
- Time management
- Confidentiality and discretion
Sourced from foundit
Skills
Building Management Systemsbasic computer applicationsMS Office