Front Office Executive

Front Office Executive

Department: Admin/HR

Location: Fort

Job Summary:

We are seeking a professional, well-groomed, and customer-oriented Front Office Executive to manage the reception area and provide administrative support in a corporate environment. The ideal candidate will be responsible for creating a positive first impression for visitors, handling communications efficiently, and ensuring smooth front-office operations

Key Responsibilities:

Ø Welcome and assist visitors, clients, and guests professionally.

Ø Manage visitor registration.

Ø Maintain visitor logs and reception records.

Ø Coordinate meeting room bookings and visitor arrangements.

Ø Answer, screen, and direct incoming telephone calls.

Ø Handle general inquiries and provide accurate information.

Ø Manage incoming and outgoing emails, courier services, and correspondence.

Ø Coordinate communication between departments when required.

Ø Maintain front office records, databases, and filing systems.

Ø Manage office supplies inventory and coordinate procurement requests.

Ø Coordinate with housekeeping, security, and maintenance teams.

Ø Ensure reception and common areas are clean, organized, and presentable.

Ø Provide exceptional customer service to employees, clients, and visitors.

Ø Maintain confidentiality of company and visitor information.

Qualifications:

Ø Bachelor's degree in any discipline.

Ø 1–4 years of experience in Front Office, Reception, Customer Service, or Administrative roles.

Ø Experience in a corporate office or MNC environment preferred.

Required Skills

Ø Excellent verbal and written communication skills in English.

Ø Professional appearance and interpersonal skills.

Ø Strong organizational and multitasking abilities.

Ø Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).

Preferred Competencies

Ø Positive attitude and professional demeanour.

Ø Attention to detail and accuracy.

Ø Time management and coordination skills.

Ø Knowledge of office administration procedures and corporate etiquette.

Key Performance Indicators (KPIs)

Ø Visitor satisfaction and reception experience.

Ø Call handling efficiency and response time.

Ø Accuracy of visitor and administrative records.

Ø Timely coordination of meetings and office services.

Ø Professional maintenance of front office operations.

Salary Budget:

0-2 years: 18K to 21K (Gross)

2-4 years: 22K to 27K (Gross)

• Working Hours and Days: Mon to Sat 10:30 Am to 6 PM