Front Office Executive

Role & responsibilities

• Greeting patients appropriately.

• Proficient in communication.

• Presentable, warm & polite.

• Managing all front desk / reception tasks including but not limited to Registration, billing,

scheduling appointments.

• Answering patient queries through online, offline, telephonic.

• Guiding patient to appropriate areas.

• Ensuring effective / proactive communication with patients.

• Inter departmental coordination.

• Crowd management.

• Requisite maintenance of documentation & records.

• Handling insurance related queries of patients & coordination with Insurance company.

• Reporting to the Clinic Manager for all functional and Operational concerns.