Front office Executive

Job Title: Front Desk Executive :
Job Responsibilities:
• Greet and assist patients with a warm and professional attitude.
• Manage appointment scheduling, rescheduling, and cancellations.
• Handle incoming calls, emails, and patient inquiries efficiently.
• Maintain patient records and ensure accurate data entry.
• Coordinate with doctors, therapists, and other staff for smooth clinic operations.
• Ensure cleanliness and organization of the reception area.
• Address patient concerns and provide information about clinic services.
• Follow confidentiality protocols to protect patient information.
Qualifications & Requirements:
•
Bachelors degree.
• Prior experience in a healthcare or clinic setting is preferred.
• Strong communication and interpersonal skills.
• Proficiency in MS Office and clinic management software.
• Ability to multitask and handle stressful situations professionally.
• Excellent organizational and customer service skills.