Front Office Executive

Role & responsibilities

• Welcome all visitors with a friendly, professional, and courteous demeanour.
• Create a positive first impression of the organisation through exceptional customer service.
• Issue visitor badges and accurately record visitor details in the electronic visitor management system.
• Notify the host or relevant department upon a visitor's arrival and follow the appropriate escalation procedures if the host is unavailable.
• Maintain a clean, organised, and presentable reception area at all times.