Front Office Executive

Role & responsibilities

• The role incumbent is accountable for managing Front Office operations encompassing guest relations, office communication, corporate event support, and administrative coordination, physical security, material movement, asset movement
• Manage guest relations. (client visitors, vendor visitors, employee visitors, VIP visitors)
• Manage physical security to protect company property and control movement of people
• Manage movement of materials in and out of the office

Preferred candidate profile

• Manage office communications (phone, courier) services
• Organizing events
• Handling petty cash and Credit card spend
• Administrative support
• Coordinating and maintaining records for asset management and inventory tracking
• Coordinating with the office space provider to ensure seamless facility support, service quality, and timely issue resolution
• Managing issuance, replacement, and collection of employee ID cards
• Overseeing meeting room scheduling, setup, and overall lobby/reception area presentation
• Registers and data management.

Must have skills :

1. Well-versed with MS Office and Office 365 tools

2. Proficient in using collaborative communication platforms

3. Proactive and cordial in dealing with employees, visitors, and vendors

4. Strong communication skills both verbal and written in English

5. Demonstrated ability to plan and manage office events and activities with attention to detail

6. Self-motivated, dependable, a team player, and results-oriented

Manage office operations and facility upkeep.

Mandatory Skills

Email & Calendar Management (Outlook):

Should be able to write emails and mange calendar as and when required for blocking meeting rooms.

Visitor Management Systems (VMS):

Internal tool (Visitor tracking system) must be directly driven by the incumbent.

Basic Knowledge of Access Control Panels / Intercom Systems :

Access cards activation and deactivation management, intercom operation. (IPPBAX - Internet Protocol Private Branch Exchange)

AI Usage : Use of AI tools to enhance the operation of front office

Verbal and Written communication skills