Front Office Executive

Role & responsibilities

Front Desk & Visitor Management

• Greet and receive all visitors in a pleasant, courteous, and professional manner.
• Ensure the reception and lobby area is tidy, welcoming, and well-stocked with basic amenities.

Telephone & EPABX Operations

• Attend to all incoming and outgoing calls promptly and transfer them to the desired extensions.
• Operate and manage the EPABX system efficiently; maintain extension directories and update contact lists.
• Log important calls/messages and coordinate follow-ups as required.

Administrative & Travel Support

• Coordinate domestic and outstation travel arrangements, including flight/train and hotel bookings for staff.

Relationship & Coordination

• Build and maintain positive relationships with internal teams, visitors, vendors, and service providers.
• Liaise with security, housekeeping, and facility management teams to ensure a smooth office environment.

Desired Candidate Profile

• Education: Graduate in any discipline; additional certification in office administration/hospitality is a plus.
• Experience: 26 years in a front office/receptionist/admin support role.
• Communication: Excellent verbal and written communication skills in English and local language.
• Personality: Pleasing personality, well-groomed, and professional demeanor.

Preferred candidate profile

• Strong interpersonal and relationship management skills.
• Ability to multitask and handle pressure with a positive attitude.
• Basic computer proficiency (MS Office, email, internet).
• Hardworking, reliable, and service-oriented mindset.