Front Office Executive

Sikich is seeking a Front Office Executive with 5-7 years of experience to join our dynamic team, who will be the first point of contact for visitors. This person would be mainly responsible for managing front desk operations, handling administrative tasks, and ensuring smooth communication within the office. The ideal candidate will have excellent communication and multitasking skills, a professional attitude, and a friendly demeanor.

About the firm

Sikich (www.sikich.com) is a global company specializing in technology enabled-professional services. Sikich draws on a diverse portfolio of technology solutions to deliver transformative digital strategies and ranks as one of the largest CPA firms in the United States. Our dynamic environment attracts top-notch employees who enjoy being at the cutting edge and seeing every day how their work makes a difference.

What will you do in this role?

• Greet clients, visitors, and vendors in a warm and professional manner. Ensure they feel welcomed and assist them with their inquiries.
• Operate the phone system, answer incoming calls, and route them to the appropriate personnel. Take messages when necessary.
• Maintain a neat, organized reception area. Ensure it is well-stocked with brochures, magazines, and other materials.
• Handle incoming and outgoing mail, packages, and deliveries. Ensure prompt distribution to the relevant departments.
• Assist in scheduling meetings, appointments, and conference room bookings.
• Provide general administrative support to staff, such as filing, data entry, photocopying, and managing office supplies.
• Ensure visitors sign in/out, issue visitor badges, and notify the appropriate staff of their arrival.
• Monitor who enters and exits the office and ensure that all guests follow security protocols.
• Help plan and execute company events, meetings, and activities as needed.

What do you need to succeed in this role?

• Bachelors Degree/Diploma is required. Additional certification in office administration is a plus.
• Previous experience as a receptionist, front desk representative, or in a similar role preferred.
• Strong verbal and written communication skills.
• Excellent interpersonal skills and a customer-service mindset.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and phone systems.
• Ability to multitask and manage time effectively.
• Attention to detail and strong organizational skills.