Front Office Executive

Role & responsibilities

Helpdesk Executive / Mail Room / Admin / Front office .

• Attend internal & external calls / e-mails of the clients. i.e. (Requests/Complaints/Queries) and collaborate with the relevant stakeholders for providing them with timely resolution.

• Prepare daily call log summary to analyze data

. • Prepare monthly MIS report & daily report i.e. a record of daily call logs, pending complaints, technical issues with the status and closure details, or any other report as required.

• Work on the helpdesk software to keep acknowledging the tickets raised and ensuring timely closure of those tickets.

• Maintain & file all the necessary required documents and records.

• Taking minutes of weekly and monthly meetings.

Work location - Dairy Circle (Near Koramangala) -Bangalore.

Immediate joiners preferred.

Those who interested to start their carrier in facility management industry can apply.

Preferred candidate profile

Any Degree - salary range - (20,000 to 22,000) Take home .