Front Office Executive/Guest Relation Executive

Role & responsibilities:

Front Office Management

• Excellent visitor management.
• Effective complaint resolution.
• Reservation and room management.
• Handling correspondence & administrative support.
• Schedule and manage front office, housekeeping staff without lapse in schedule.
• Oversee performance of housekeeping staff and their deliverables.
• Billing and auditing.
• Revenue generation and upgrade skills.

Preferred candidate profile

Excellent Customer Service

Perks and benefits