Front Office Executive - Female

Job Description: Front Office Executive - Female (Hospital)

Job Title: Front Office Executive
Location: Delhi
Department: Front Office

Job Summary

We are seeking a professional and customer-focused Female Front Office Executive with prior hospital experience. The ideal candidate must have excellent communication skills in English, a pleasant personality, and the ability to manage front desk operations efficiently while delivering exceptional patient service.

Key Responsibilities

• Welcome and assist patients, visitors, and attendants in a courteous and professional manner.
• Handle patient registration, appointments, admissions, and billing coordination.
• Answer and direct phone calls, emails, and patient inquiries.
• Maintain accurate patient records and update information in the Hospital Management System (HMS).
• Coordinate with doctors, nursing staff, and other departments to ensure smooth patient flow.
• Manage appointment scheduling and follow-up communications.
• Handle cash, receipts, and payment documentation as required.
• Ensure the reception area is organized, clean, and presentable at all times.
• Address patient concerns and escalate issues when necessary.
• Follow hospital policies, patient confidentiality standards, and administrative procedures.

Requirements

• Graduate in any discipline.
• Minimum 6 Months3 years of front office experience in a hospital is mandatory.
• Fluency in spoken and written English is mandatory

Basic Details

Time - 9 am to 6pm

Monday to Saturday Working

Sunday Fixed Off

Female front office experience in a hospital is mandatory .

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