Front Office Executive -BKC Mumbai

Front Office Executive

Industry: Facility Management
Location: Bandra Kurla Complex (BKC), Mumbai
Salary: 21,000 per month Take-Home
Employment Type: Full-Time
Experience: 13 years preferred
Qualification: Graduate / Diploma in any discipline

Job Summary

We are looking for a smart, presentable and customer-oriented Front Office Executive to manage reception and front-office operations at a corporate facility in BKC, Mumbai.

The candidate will be the first point of contact for visitors, clients and employees and must have excellent English communication skills, professional grooming and a polite attitude.

Key Responsibilities

• Greet and welcome visitors, clients and employees professionally.
• Manage the reception/front desk and maintain a professional appearance at all times.
• Handle incoming and outgoing telephone calls and route calls appropriately.
• Manage visitor entries, visitor logs and access procedures in coordination with the Security team.
• Handle emails, courier and incoming/outgoing mail.
• Coordinate meeting room and conference room bookings.
• Ensure meeting rooms are ready and coordinate tea/coffee and pantry requirements.
• Coordinate with Housekeeping, Security, Engineering and other Facility Management teams.
• Assist during VIP visits, client meetings and important events.
• Maintain visitor records, telephone directories and other front-office documentation.
• Monitor reception stationery and other required supplies.
• Report facility-related issues to the Facility Manager/helpdesk promptly.
• Maintain high standards of cleanliness, presentation and customer service at the reception area.
• Perform other administrative and facility-related duties as assigned by the Facility Manager.

Required Skills & Qualifications

• Excellent English communication is mandatory – both verbal and written.
• Graduate or Diploma in any discipline.
• 1–3 years of experience in Front Office, Reception, Guest Relations, Facility Management or Corporate Office Administration preferred.
• Good knowledge of MS Office, email and basic computer operations.
• Pleasant personality and professional grooming.
• Strong interpersonal and customer-service skills.
• Good telephone etiquette.
• Ability to coordinate with multiple teams.
• Good organizational and multitasking abilities.
• Candidates should be comfortable working in a corporate environment.
• Immediate joiners / candidates with short notice period preferred.

Compensation

21,000 Take-Home per Month

Additional benefits and statutory components as applicable under company policy.

Work Location

BKC – Bandra Kurla Complex, Mumbai

Contact - [phone removed]