Front Office Duty Manager

Royal Orchid & Regenta Hotels is a leading hotel brand in India, offering 5 and 4-star accommodations for discerning business and leisure travelers. With over 100 hotels and resorts in luxury, upper mid-market, and budget categories, the brand boasts 5900+ rooms and a strong loyalty member base. Listed on the Bombay & National Stock Exchanges, Royal Orchid is governed by an independent board of directors.

This is a full-time on-site role as a Reservations Executive at Royal Orchid Hotels in Khandala. The Reservations Executive will be responsible for managing reservations, ensuring customer satisfaction, providing exceptional customer service, and driving sales through effective communication.

• Excellent Communication and Customer Service skills
• Strong ability to drive Customer Satisfaction
• Experience in Reservations and Sales
• Proven track record of meeting and exceeding revenue targets
• Attention to detail and problem-solving skills
• Ability to work well in a team environment
• Previous experience in the hospitality industry preferred
• Bachelor's degree in Hospitality Management or related field