Front office Asst/Executive

• Manage front office operations, including handling guest inquiries and resolving issues professionally.
• Provide exceptional customer service by responding promptly to guests' needs and concerns.
• Maintain accurate records of hotel transactions, including room assignments and guest information.
• Coordinate with other departments to ensure seamless service delivery.
• Handle phone calls, emails, and walk-ins efficiently and courteously.
• Ensure the reception area is clean and tidy, with all necessary materials available.

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