Front Office Associate
Naukri Hospitality Jobs · Not specified · onsite · Posted 34d ago
Undisclosed0–2 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibility
Job Requirements
- Manage front office operations, including handling guest inquiries and resolving issues professionally.
- Provide exceptional customer service by responding promptly to guests' needs and concerns.
- Maintain accurate records of guest interactions, transactions, and preferences.
- Coordinate with other departments to ensure seamless service delivery.
- Handle cash, credit, or check transactions accurately and efficiently.
- Ensure compliance with company policies and procedures.
Job Requirements
- Proven experience in front office operations, preferably in the hospitality industry.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work well under pressure and manage multiple tasks simultaneously.
- Strong attention to detail and organizational skills.
- Familiarity with point-of-sale systems and basic computer applications.
- Ability to maintain confidentiality and handle sensitive information.
Sourced from naukri
Skills
Customer Serviceservice deliveryHospitalitypoint of sale systemsCommunication Skillsoperationscompliance