Front Office Assistant

Fill out the following GOOGLE FORM - https://bit.ly/bnbfrontoffice

JOB DESCRIPTION

• Greet and welcome guests professionally and ensure their smooth check-in and check-out.
• Handle incoming calls, messages and queries about stay.
• Maintain accurate guest records.
• Manage reception/common area and maintain a comfortable community environment.
• Collect reviews from guests at the time of check out.
• Message guests who have checked out on whatsapp to request them to leave reviews.
• Coordinate with housekeeping staff to ensure smooth stay for guests.
• Perform other admin duties as assigned.

SALARY: ₹15,000 - ₹18,000 depending on skills and experience.

EXPERIENCE: 1 - 2 years

REQUIREMENTS

• Graduate in any discipline.
• Good verbal and written communication and interpersonal skills.
• Basic knowledge of MS Office and computer operations.
• Professional and pleasant personality.
• Good organizational and time-management skills.
• Prior experience in a front desk, receptionist and customer service in hospitality sector will be an advantage.

WORK LOCATION: Lucknow

WORK HOURS: 12 hour shift (9:00 AM to 9:00 PM),6 days a week (1 day off on weekday not weekends of your choosing)

Fill out the following google form - https://bit.ly/bnbfrontoffice