Front Office Administrator

Key Responsibilities

• Welcome and assist visitors, customers, vendors, and dignitaries. Manage the front desk and visitor registration.
• Handle incoming calls and route them appropriately.
• Coordinate meeting room bookings and appointments.
• Receive and dispatch courier, mail, and official correspondence. Provide administrative support to various departments.
• Maintain front desk area standards and ensure a positive first impression of the Bank.
• Coordinate with Security and Administration for visitor management and employee support.

Communication Skills

• Excellent verbal and written communication in English.
• Able to converse in Malayalam, Tamil and Hindi.
• Ability to interact confidently with senior executives, customers, regulators, and visitors.

Computer Proficiency

• Working knowledge of: Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Email etiquette Visitor management systems
• Basic office automation software