Front Desk Sales Manager

Front Desk Sales Executive

About the role
The client is a fitness studio in Juhu, Mumbai, offering gym and pilates services. We're looking for a front desk professional with a sales mindset to be the first face of the studio: welcoming members, handling the desk, and converting enquiries into memberships.

Responsibilities

• Manage the front desk and welcome members and walk-ins
• Understand client needs and explain gym and pilates offerings
• Follow up with leads and drive conversions
• Support basic sales conversations, trials and renewals
• Keep client interactions warm, professional and consistent

Requirements

• Front desk plus sales experience in a service setting (gym, fitness, spa, wellness, salon, beauty, hotel or hospitality)
• Telesales candidates considered if they are confident with face-to-face interactions
• Strong communication and interpersonal skills
• Presentable, confident and client-friendly
• Comfortable with lead follow-ups and sales conversations

Not a fit: pure customer service profiles without sales experience, or purely corporate front desk backgrounds.

Details

• Location: Juhu, Mumbai
• Timings: Monday to Saturday, 7:00 AM to 4:00 PM (Sunday off)