Front Desk Receptionist

About the Role

Rausheena Udyog Ltd. is seeking a smart, professional, and customer-oriented Receptionist cum Travel Executive to manage front office operations and coordinate official travel arrangements for employees and management. The ideal candidate should possess excellent communication skills, a pleasant personality, and hands-on experience in travel booking and administrative support.

Key Responsibilities

Front Office & Reception Management

• Attend and manage incoming calls, emails, and visitor inquiries professionally.
• Welcome visitors, clients, vendors, and guests and guide them appropriately.
• Maintain visitor records and reception registers.
• Handle courier dispatches, incoming mail, and office correspondence.
• Ensure the reception area is clean, organized, and presentable at all times.
• Coordinate meeting room bookings and visitor appointments.

Travel Management

• Arrange domestic and international travel bookings, including air tickets, train tickets, hotel accommodations, and local transportation.
• Coordinate travel itineraries for employees, senior management, and guests.
• Liaise with travel agencies, airlines, hotels, and transport vendors.
• Maintain travel records, booking confirmations, and travel expense documentation.
• Ensure cost-effective travel planning while adhering to company policies.
• Handle last-minute travel changes and emergency travel requirements.

Administrative Support

• Assist HR and Administration departments in routine office coordination activities.
• Maintain records, files, and office documents.
• Support event coordination, meetings, and corporate visits.
• Prepare travel reports and administrative MIS as required.

Eligibility Criteria

• Graduate in any discipline.
• Minimum 5 years of experience in Front Office Management and Travel Coordination.
• Proficiency in MS Office (Word, Excel).
• Experience in flight, train, hotel, and cab booking processes.
• Good verbal and written communication skills in English, Hindi, and Bengali.
• Professional appearance and pleasant personality.
• Ability to multitask and work under deadlines.

Preferred Candidate Profile

• Female candidates will be preferred.
• Strong interpersonal and customer service skills.
• Excellent organizational and coordination abilities.
• Ability to maintain confidentiality and professional decorum.

Key Skills

• Front Desk Management
• Travel Coordination & Booking
• Visitor Management
• Administrative Support
• Communication Skills
• MS Office
• Vendor Coordination
• Documentation & Record Keeping
• Customer Service

Reporting To

Manager HR & Administration

Interested candidates may apply with their updated resume mentioning current salary, expected salary, and notice period to [email removed].

Rausheena Udyog Ltd. is an equal opportunity employer and encourages qualified candidates to apply.