Front Desk Receptionist

JOB OVERVIEW: This role combines front desk operations, visitor management, and administrative responsibilities, along with executive support to senior management. The incumbent will ensure a seamless office experience through efficient coordination, strong communication, and a hospitality-driven approach.

Role & responsibilities

Front Desk & Visitor Management

• Greet and welcome visitors, clients, and guests professionally
• Manage visitor check-in/check-out and maintain logs
• Handle inquiries and direct visitors appropriately
• Maintain reception area standards Guest Relations & Hospitality
• Manage meeting room bookings and arrangements
• Coordinate refreshments, transport, and guest needs
• Address guest concerns with a customer-first approach Office Administration & Coordination
• Manage calls, emails, couriers, and correspondence
• Track and replenish office supplies
• Maintain records and documentation
• Coordinate with housekeeping, security, and facilities
• Manage calendars and appointments for senior executive
• Arrange travel, itineraries, and logistics Communication & Coordination
• Act as liaison between senior executive and stakeholders
• Ensure smooth information flow across departments

Preferred candidate profile

• Excellent verbal and written communication skills
• Strong interpersonal and customer service orientation
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)
• High level of organization and attention to detail
• Professional appearance and grooming
• Ability to multitask and prioritize effectively
• Strong sense of confidentiality and discretion
• Pleasant, disciplined, and service-oriented personality