Front Desk Receptionist

The Front Desk Receptionist serves as the first point of contact for visitors, clients, and employees. This role ensures a welcoming environment, manages inquiries, and supports smooth day-to-day operations at the reception area.

Key Responsibilities:

• Greet and assist visitors, directing them to the appropriate person or department.
• Answer, screen, and forward phone calls promptly and professionally.
• Manage incoming and outgoing mail, packages, and deliveries.
• Maintain visitor logs and issue badges when required.
• Schedule and coordinate appointments, meetings, and conference rooms.
• Provide general administrative support (filing, data entry, photocopying).
• Ensure the reception area is tidy, organized, and presentable at all times.
• Handle inquiries and resolve basic issues or escalate to the appropriate staff.
• Assist with office supplies inventory and ordering.

Skills & Qualifications:

• 1-5 years of experience required.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in MS Office (Word, Excel, Outlook).
• Professional appearance and demeanor.
• Ability to remain calm and courteous under pressure.
• Prior experience in customer service or administrative roles preferred.

Work Environment:

• Full-time, on-site role.
• Interaction with clients, vendors, and employees daily.
• Requires flexibility and adaptability in a fast-paced setting.