Front Desk Receptionist

Key Responsibilities:

• Greet visitors, clients, and employees warmly, and direct them accordingly.
• Answer, screen, and forward incoming phone calls and emails.
• Maintain the reception areas cleanliness and organization.
• Manage incoming and outgoing mail, packages, and deliveries.
• Schedule appointments and meetings, and manage conference room bookings.
• Assist with travel arrangements, hotel bookings, and other administrative tasks as needed.
• Maintain office supplies inventory and reorder as necessary.
• Handle basic HR and administrative support tasks, such as preparing documents, maintaining records, and assisting with onboarding new employees.
• Manage the office’s access control system, ensuring only authorized individuals enter the premises.
• Handle customer inquiries and concerns in a timely and professional manner.
• Ensure all front desk procedures are followed and maintained accurately.

Requirements:

• High school diploma or equivalent (Bachelor’s degree preferred).
• Proven experience as a Front Desk Executive, Receptionist, or in a similar customer-facing role.
• Strong verbal and written communication skills.
• Excellent organizational skills with attention to detail.
• Professional appearance and demeanor.
• Ability to multitask and handle stressful situations calmly.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and general office software.
• Positive, friendly attitude with a high level of customer service orientation.