Front Desk Receptionist
Dazzles Studio · Hyderabad · onsite · Posted 41d ago
About a minute. You'll make an account on the way through.
About this role
ADMIN
Role Overview – Administrative Responsibilities
Administrators play a pivotal role in managing and supervising a broad spectrum of operational and
support tasks within the organization. Their responsibilities encompass bookkeeping, resource
allocation, maintaining employee records, and enforcing company policies. Acting as a vital link
between employees and the leadership team, admins help facilitate communication, optimize
workflow, and ensure organizational goals are efficiently met.
Key Responsibility Areas (KRAs):
1. Bookkeeping & Front Desk Operations
o Manage front desk duties, including invoice handling, payment processing (UPI, cash,
and card), and petty cash reconciliation.
o Ensure accurate financial record-keeping and timely reporting.
2. Facility & Inventory Management
o Oversee store area hygiene, safety, and overall ambience.
o Monitor and manage counter requirements and day-to-day operational needs.
o Coordinate with vendors and maintenance teams for repairs or improvements.
3. Documentation & Record-Keeping
o Maintain and update Standard Operating Procedures (SOPs), staff attendance logs, and
employee documentation.
o Ensure accurate tracking of staff count and scheduling.
o Assist in audit preparation and compliance documentation.
4. Client Relations & Escalation Handling
o Address customer concerns related to billing, invoicing, and service timelines (e.g.,
alterations).
o Serve as the first point of contact for resolving issues and ensuring customer
satisfaction.
5. Policy Implementation & Compliance
o Support the enforcement of company rules, HR policies, and operational protocols in
collaboration with the leadership team.
o Promote a culture of accountability and transparency among staff.
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