Front Desk Receptionist

Role & Responsibilities

• Manage daily property operations and guest services.
• Handle check-ins, check-outs and guest enquiries.
• Monitor housekeeping, cleanliness and maintenance.
• Coordinate with housekeeping, maintenance and vendors.
• Manage bookings, occupancy and room availability.
• Maintain inventory and daily operational reports.
• Handle guest concerns and ensure quick resolution.
• Support sales and improve occupancy.
• Ensure Cocostay SOPs and service standards are followed.

Preferred Candidate Profile

• Good communication and customer-handling skills.
• Strong ownership and problem-solving ability.
• Basic knowledge of Excel/Google Sheets.
• Hospitality experience is an advantage.
• Freshers with good communication skills can apply.
• Willing to work flexible shifts.
• Willingness to stay on-site at the property.

Perks & Benefits

• On-site accommodation.
• Hands-on experience in hospitality operations.
• Growth opportunities within Cocostay.
• Friendly and dynamic work environment.
• Opportunity to work with a growing hospitality brand.

Perks and benefits

Free Accommodation, Over time allowance, Performance bonus, Festive Bonus