Front Desk Receptionist

Key Responsibilities

• Manage the reception/front desk and ensure a professional and welcoming environment.
• Greet and assist visitors, customers, vendors, and employees in a courteous manner.
• Handle incoming telephone calls, emails, and general enquiries and direct them to the appropriate department/person.
• Maintain visitor records, visitor passes, and entry/exit registers.
• Coordinate with security for visitor entry and access control.
• Receive and distribute courier, postal, and other official communications.
• Manage meeting room bookings and coordinate visitor meetings.
• Inform concerned employees about visitor arrivals and appointments.
• Maintain daily records and front-office documentation.
• Assist in scheduling appointments and coordinating meetings.
• Support HR and Administration teams with routine administrative activities.
• Maintain adequate stationery and front-office supplies.
• Coordinate with housekeeping, security, transport, and other support services when required.
• Handle incoming and outgoing official documents appropriately.
• Ensure confidentiality and proper handling of company information.
• Assist employees and visitors with basic queries and provide necessary guidance.
• Perform other administrative duties assigned by the reporting manager.