Front Desk Manager

POSITION OVERVIEW

Unified Credit Solutions Pvt Ltd is looking for a presentable, well-organized Front Desk Executive to manage the front office and provide day-to-day administrative support. The ideal candidate will be the first point of contact for visitors and callers, and will also assist the administration team with routine office and support activities.

KEY RESPONSIBILITIES

• Greet, welcome, and direct visitors, clients, and candidates in a courteous and professional manner.
• Manage the front desk, including answering, screening, and routing incoming calls.
• Maintain the visitor log, issue visitor passes, and ensure front office security protocols are followed.
• Handle incoming and outgoing courier, mail, and deliveries.
• Schedule and coordinate appointments, meetings, and conference room bookings.
• Maintain a tidy, organized, and presentable reception and waiting area.
• Assist in day-to-day administrative activities such as data entry, filing, record maintenance, and documentation.
• Support office housekeeping, stationery, and pantry supply management by tracking inventory and coordinating replenishment.
• Assist HR/Admin team with coordination for employee onboarding, ID cards, and access-related formalities.
• Support in vendor coordination and follow-up for office maintenance and facility-related requirements.
• Maintain confidentiality of sensitive company and visitor information.
• Perform any other administrative or clerical duties as assigned by the reporting manager.

REQUIRED SKILLS & QUALIFICATIONS

• Graduate in any discipline (preferred); relevant certification in office administration is a plus.
• 3+ years of experience in a front desk, receptionist, or administrative support role.
• Excellent verbal and written communication skills.
• Pleasing personality with strong interpersonal and customer-service orientation.
• Proficient in MS Office (Word, Excel, Outlook) and basic office equipment.
• Strong organizational skills with the ability to multitask and manage administrative work independently.
• Punctual, dependable, and presentable, with a professional attitude.

KEY ATTRIBUTES

• Positive, friendly, and welcoming demeanor.
• High attention to detail and follow-through on administrative tasks.
• Ability to handle multiple priorities calmly in a fast-paced environment.
• Team player, willing to support the wider admin and HR function as needed.