Front Desk Executive
Hilton · Panaji · onsite · Posted 35d ago
Undisclosed1–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Exceptional Hospitality Starts with You
Picture yourself brightening someone s day. When you join our Hotels team, that s exactly what you ll do every time you come to work! As a Front Office Supervisor, you re not just supervising daily front office operations - you re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Heres what youll do during a typical day:
- Supervise front office team: Lead team members in performing all front office procedures, ensuring smooth check-ins, check-outs, and guest service delivery
- Lead day-to-day team operations: Create team schedules, assign tasks, lead pre-shift meetings, and provide training, guidance, and in the moment feedback
- Lead guest issue resolution: Respond to guest inquiries and concerns directly while supporting team members in in handling complex or escalated issues
- Manage lobby flow: Monitor guest traffic in the lobby and adjust team coverage in real time to maintain service efficiency
- Manage special projects: Lead department initiatives or ad-hoc assignments
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
office operationsTeam operationsGuest serviceFront DeskHospitalityoperations
About Hilton
Hilton
Hospitality
3.1k+
employees
1919
107 years old
Mclean, Virginia
United States (USA)
About
Hilton's portfolio of hotels and distinct brands across the globe.
Industries
HospitalityTravel & Tourism / Hospitality
Employee ratings
580 reviews
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Culture
4.0
Career growth
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