Front Desk Executive

The charter for this role will include:

• Greet and assist walk-in students and parents.
• Manage student appointments and maintain the counsellor calendar.
• Handle incoming calls and guide students to the right point of contact.
• Maintain daily visitor logs and ensure the front office is always well-organized and presentable.
• Make outbound calls to prospective students who have shown interest in studying abroad (via leads from website/events/social media).
• Share accurate and basic information about countries, courses, and intakes.
• Follow up on leads and schedule appointments for counselling sessions.
• Maintain proper call logs and update lead data in CRM tools.
• Handle basic queries over call or WhatsApp and guide students to the appropriate counsellor

Ideal Persona would :

• Excellent communication in English and Hindi
• Prior experience in tele-calling, counselling support, or front office will be an advantage.
• Confident, friendly, and student-oriented approach.
• Strong phone etiquette and listening skills.
• Basic knowledge of MS Excel, Google Sheets, and email communication.
• Ability to multitask and remain calm under pressure.

Everyone at Leap is entrepreneurial, moves fast and operates with extreme ownership.

There is minimal management and extreme autonomy.

If the above defines you, you will fit in snugly.

What is Leap

Leap is a global student mobility platform that empowers students aspirations for a global career and education

We have built Leap Finance and Leap Scholar and Yocket

We work at the exciting intersection of fintech & edtech

And we love that we succeed as a business while powering the dreams of talented students!

How far along are we

We are the leaders in our space by a mile!

We are backed by Sequoia, Jungle Ventures, Owl Ventures & Harvard!

Read the latest fundraise news here

Who are we as people

We have a lean, rockstar team.

We have come this far with a lean team because we love to increase the talent density with every new member we add. Yes, we are more picky than the usual company.

We hire slowly and deliberately

You can meet our founders here -> Arnav Kumar and Vaibhav Singh

Arnav tweets here

What will you be doing

We are now building our leadership team and would love to engage

This is a great time to join the rocketship and participate in the upside -

Broadly,

• You will have tearing-your-hair level complex & challenging problems to solve
• With massive upside if you solve them
• In a super fast paced environment that will challenge you
• With enough resources to be audacious
• And mentorship from an experienced founding team

Your move !:)

• Want to skip the queue - Take out a few minutes and write a standout email to us at [HIDDEN TEXT]