Front Desk Executive - Fort

PRIMARY JOB RESPONSIBILITIES

You will serve as the first point of contact for visitors and clients, providing exceptional customer service and support. This role is crucial in maintaining a welcoming and professional atmosphere while managing various administrative tasks.

• Greet and welcome visitors, clients and employees in a friendly and professional manner.
• Manage incoming calls, directing them to the appropriate departments/officials, and taking messages when necessary.
• Maintain an organized reception area and ensure it is always presentable.
• Managing Meeting rooms effectively - Upkeep, maintenance and booking of meeting rooms.
• Handle incoming and outgoing mail, packages and deliveries.
• Address and resolve any visitor or client concerns in a timely manner.
• Monitor visitor access and maintain security protocols.
• Assist with administrative tasks such as filing, photocopying and data entry.
• Assist employees to coordinate with the travel desk for their travel
  requirements.

Position reporting to (Designation / Level): Head - Administration

QUALIFICATIONS REQUIRED

• Bachelors degree in Business Administration, Hospitality Management, or a related field.

EXPERIENCE REQUIRED (Minimum to Maximum)

5+ years of experience in a front desk or customer service role.