Front Desk Executive cum Telecaller

Key Responsibilities

• Front Desk Management:
• Welcome and assist walk-in students, parents, and visitors professionally
• Manage front office operations including calls, emails, and inquiries
• Maintain visitor records, student databases, and center documentation
• Ensure a positive and professional brand experience at the center
• Telecalling & Admissions Support:
• Handle inbound and outbound calls to prospective students
• Follow up on leads and convert inquiries into admissions
• Provide accurate information about courses, fees, and career opportunities
• Schedule counselling sessions and coordinate with counsellors
• Maintain call records and update CRM regularly
• Sales & Coordination:
• Support the admissions team in achieving enrollment targets
• Assist in planning and executing promotional activities and campaigns
• Coordinate with internal teams for smooth admission processes

Candidate Profile

• Graduate in any discipline
• 1-3 years of experience in front desk, telecalling, or customer service (education/beauty & wellness preferred)
• Excellent communication skills in English and local language
• Presentable personality with strong interpersonal skills
• Basic computer knowledge (MS Office, CRM tools).
• Location - Punjab, Haryana.