Freshers – International Voice Process
Naukri · Indore · onsite · Posted today
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About this role
Hiring – Voice Support Executive | Indore
We are hiring freshers and candidates with up to 1 year of experience for a Voice Support role at our Indore location.
Eligibility:
12th pass / Graduate (B.Tech/BE candidates not eligible).
Good Hindi and English communication skills.
Comfortable with voice-based customer interaction.
Comfortable working from the Indore office.
Flexible with rotational shifts.
Interested candidates are requested to apply only if they meet the above criteria.
Roles and Responsibilities :
- Handle customer inquiries via phone calls, emails, or chats in a professional and courteous manner.
- Process customer requests, resolve issues, and provide solutions to their queries.
- Maintain accurate records of all interactions with customers using CRM software.
- Meet performance targets for quality metrics such as first-call resolution rate, handle time, and abandon rate.
Job Requirements :
- 0-1 year of experience in BPO/Call Centre environment or related field.
- Excellent communication skills with the ability to articulate thoughts clearly over the phone.
- Proficiency in handling international voice processes (US process) is an added advantage.
- Basic computer knowledge with proficiency in MS Office applications.
Sourced from naukri
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About Naukri

Naukri
Internet
2.7k+
employees
1996
30 years old
Noida, Uttar Pradesh
IN
₹11.4L PA avg
Avg at Naukri
₹2L – ₹2L PA
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