Fresher (Mortgage Analyst)

Role & responsibilities

Analyst / Sr Analyst

• Review and process delinquency & bankruptcy notifications requests
• Validate foreclosure triggers and investor timelines
• Validate case type (Chapter 7 / 13) and borrower status
• Handle complex cases and exceptions
• Perform data validation and exception handling
• Provide on-the-floor support and mentoring other team members
• Meet daily productivity and quality targets
• Ensure team adherence to SLA and process guidelines as well as US banking compliance standards
• Communicate discrepancies or process deviations timely
• Act as the first point of contact for escalations

Collaborate with Training and Quality teams to improve process accuracy

Preferred candidate profile

• Graduates (any stream)
• Strong attention to detail and good typing speed (2530 WPM)
• 2 years of relevant BPO/back-office experience (preferably in banking)
• Strong domain knowledge in Mortgage | Bankruptcy | Foreclosure | Loss Mitigation
• Excellent analytical and reporting skills
• Prior experience as SME/quality checker/process trainer is a plus
• Basic MS Office skills
• Willingness to work in US shifts
• Good comprehension and communication in English

Shift Timing- 5:30 PM to 2:30 AM (Both Side Cab)

Freshers with god communication can also apply.

Interested candidates can share cv at [email removed]