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    Job · 21605137

    MUMBAI · FULLTIME

    Fresher /Customer Care Executive/ Call Center /Telecaller/BPO

    Business Services

    Business Services

    Mumbai · onsite · Posted today

    Sourced fromNaukri
    ₹1.5L - ₹3.8L PA0–3 yrsfulltimeMumbai

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    Section · 01

    About this role

    Process:- IDFC Cross Sales Voice Process


    Location:- Reliable Tech Park, Airoli, Navi Mumbai


    Requirement:

    • Good Communication Skills
    • Minimum Qualification: HSC (12th Pass)
    • Freshers Welcome

    Salary:

    • Freshers: Up to 18,000/month
    • Experienced: Up to 25,000/month

    Rounds of Interviews:-

    • HR round
    • Operations round

    Roles and Responsibilities

    • Handle inbound and outbound calls to resolve customer queries and concerns.
    • Provide excellent customer service, ensuring high levels of satisfaction.
    • Identify cross-sell opportunities and upsell/cross-sell products/services to customers.

    Desired Candidate Profile

    • 0-5 years of experience in a BPO or call center environment.
    • Strong communication skills with the ability to handle voice processes effectively.
    • Proficiency in handling inbound/outbound calls, telesales, and customer support roles.

    How to Apply ?

    To schedule your interview Call or send your CV through WhatsApp (number mentioned below)

    Contact Person:- HR Pratiksha - [phone removed]

    Sourced from naukri

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    Section · 02

    Skills

    Customer ServiceSales ProcessCustomer SupportOutbound CallingCustomer CareCceOutboundCall CenterInbound ProcessDomestic BPOInbound CallsSales SupportCallingSalesvoicebpoinboundvoice processVoice SupportTelecallingBpo VoiceTelesalesOutbound Process

    Section · Company

    About Business Services

    Business Services

    Business Services

    1978

    48 years old

    Bangalore

    India

    ₹4.5L PA avg

    Avg at Business Services

    ₹1.5L – ₹3.8L PA

    This role

    About

    Not mentioned

    Employee ratings

    10 reviews

    4.4/ 5

    Culture

    4.4

    Career growth

    4.5

    Work-life

    4.5

    Employees rate it well for

    Job Security45Compensation & Benefits45

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