HYDERABAD · FULLTIME
French Technical Support Representative
VCC Group
Hyderabad · onsite · Posted 49d ago
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Undisclosed1–4 yrsfulltimeHyderabad
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Section · 01
About this role
Technical Support Representative JD
- Fluent in French is a must.
- To provide best in class Technical support to customers over Phone.
- Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
- Follow standard operating procedures & escalate to internal teams for quicker resolution.
- Document solutions in the form of knowledge base, Tech notes and Articles and help build a robust knowledge base which can be referred in the future.
- Documenting all troubleshooting performed on the call
Preferred candidate profile
- Basic networking skills
- Ability to work under pressure with high attention to detail
- Excellent communication and interpersonal skills
- Flexibility to work rotational shifts
- Graduate or Post Graduate
- Position : French - Technical Support Representative
- Number of Openings :04
- Company : VCC
- Interview Mode : Virtual
Sourced from naukri
Section · 02
Skills
French LanguageTechnical SupportFrench Translationvoice process
Section · Company
About VCC Group
VCC Group
1001-5000
employees
2015
11 years old
Bhopal
India
₹3.4L PA avg
Avg at VCC Group
About
VCC Group is a pan-India recruitment and training firm, dedicated to connecting job seekers with suitable positions, ensuring a reliable hiring process.
Employee ratings
10 reviews
3.3/ 5
Culture
2.8
Career growth
2.6
Work-life
2.6
Employees rate it well for
Skill Development35Work Satisfaction33
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