French & Spanish Language Expert

Roles & Responsibilities

- Handle customer/client communication in French and Spanish through verbal and written channels.

- Read, write, and communicate fluently in French and Spanish.

- Translate and interpret business-related information accurately when required.

- Respond to queries and provide appropriate support in the respective languages.

- Understand and process documents, emails, and other content in French and Spanish.

- Maintain accuracy and quality while handling language-specific tasks.

- Coordinate with internal and external stakeholders in French and Spanish.

- Ensure timely resolution of queries and provide a positive customer experience.

- Follow process guidelines and maintain confidentiality of customer/business information.

- B2-level certification in French and Spanish is preferred/required.