Freight Forwarding Executive- Documentation

Job Summary:

Responsible for managing end-to-end export documentation and leading the documentation team to ensure accurate, timely, and compliant shipment processing.

Key Responsibilities:

• Lead and manage the export documentation team
• Prepare and verify documents
• Coordinate with shipping lines, customers, and internal teams
• Ensure compliance with customs and trade regulations
• Handle discrepancies, delays, and customer escalations
• Maintain SOPs and improve documentation processes
• Supervise and guide junior staff
• Maintain documentation records for audits

Requirements:

• 2 - 6 years experience in freight forwarding/export documentation
• Strong knowledge of export procedures & Incoterms & compliance
• Minimum 2–3 years in team handling role
• Ability to lead documentation processes (BLs, invoices, SI)
• Good communication and leadership skills