Freight commercial Manager

Hiring: Senior Air Freight Operations & Commercial | Mumbai

Experience: 15+ Years
CTC: 18–24 LPA
Location: Mumbai
Industry: Freight Forwarding / Logistics
Working Days: 6 Days a Week
Weekly Off: Sunday

Job Summary

We are looking for a highly experienced professional with 15+ years of experience in Air Freight Operations and Commercial Management within the freight forwarding and logistics industry. The candidate should have strong expertise in end-to-end Air Freight Operations, Pricing, Commercial Management, Vendor Relations, Customer Service, and Client Management.

Key Responsibilities

• Manage end-to-end Air Freight Operations, ensuring smooth and timely shipment execution.
• Handle Air Freight Pricing, rate procurement, quotations, and commercial negotiations.
• Coordinate with airlines, overseas agents, vendors, and internal teams for competitive rates and service delivery.
• Manage vendor relationships, negotiate rates, and ensure cost-effective solutions.
• Oversee commercial activities including freight costs, surcharges, margins, and profitability.
• Coordinate with customers and clients to understand requirements and provide effective logistics solutions.
• Handle customer queries, escalations, shipment updates, and service-related issues.
• Build and maintain strong relationships with key clients and business partners.
• Work closely with Sales and Operations teams to ensure smooth execution of customer requirements.
• Monitor market trends, airline rates, capacity, and changes in Air Freight pricing.
• Ensure accurate documentation, timely shipment processing, and adherence to operational and commercial standards.
• Manage multiple shipments, pricing requirements, and client deliverables within defined timelines.

Key Requirements

• 15+ years of experience in Air Freight, Freight Forwarding, Logistics, or related operations.
• Strong hands-on experience in End-to-End Air Freight Operations.
• Proven expertise in Air Freight Pricing and Commercial Management.
• Strong experience in Vendor Management and Airline/Agent Coordination.
• Excellent Customer Service and Client Management skills.
• Strong knowledge of international Air Freight processes, rates, surcharges, and documentation.
• Experience in commercial negotiations, cost management, and maintaining healthy margins.
• Strong communication, analytical, negotiation, coordination, and problem-solving skills.
• Ability to manage key clients, vendors, and multiple operational requirements simultaneously.

Interested Candidates

Interested candidates may call or share their updated resume on:

[phone removed] – HR Umar Khan