BENGALURU · FULLTIME
Fraud Risk Quality Assurance Analyst
Bluevine Technologies
Bengaluru · onsite · Posted 13d ago
Your match
Sign in to see your match score, skill gaps & tailored resume.
Section · 01
About this role
- QA Evaluations: Conducts team audits/evaluations to ensure processes and procedures are properly followed. Follows strict deadlines for daily, weekly, and monthly audit due dates. Must meet audit quota. Assist operations in tracking, documenting, and reporting quality assurance scores
- Coaching Sessions: Offer feedback via verbal written communication by conducting Coaching Sessions with Agents.
- Lead internal and QA team calibrations to identify opportunities for improvement.
- Develop and execute executive updates and reporting on QA results
- Identify and raise potential gaps in our processes, training materials, content and recommend improvements while ensuring a consistent and optimal level of quality for all deliverables.
- Leverage QA process knowledge to lead in documenting and refining procedures and processes while developing and implementing coaching strategies for continuous improvement.
- Uphold the integrity and consistency of quality standards.
- Perform other job related duties as assigned.
- 2+ years of relevant experience in quality assurance, control or monitoring
- Excellent written and verbal communication skills
- Flexible, Proactive and able to multitask
- Ability to work in a fast-paced environment and adapt to projects and deadlines
- US Banking and financial experience
- Excellent group health coverage and life insurance
- Meal allowance
- Transportation assistance (terms and conditions apply)
- Generous paid time off plan, Holidays
- Company-sponsored mental health benefits
- Financial advisory services for both short- and long-term goals
- Learning and development opportunities to support career growth
- Community-based volunteering opportunities
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Let the agent run this one for you.
Tailored resume, auto-apply, and referral lookup — in under 2 minutes.
Section · 02
Skills
Section · Company
About Bluevine Technologies
Bluevine Technologies
Internet
501-1000
employees
2013
13 years old
Redwood City,California
United States
₹14.1L PA avg
Avg at Bluevine Technologies
About
Bluevine is on a mission to enable a better financial future for small business owners through innovative banking solutions designed just for them.
By combining industry-leading technology and security with our team's expertise and care, we help small businesses spend their time on what matters most—the next chapter of their business.
As a dynamic company with massive potential, we’re backed by leading investors such as Lightspeed Venture Partners, Menlo Ventures, 83North, Citi Ventures, and nearly 9 years of proven success. Since launching in 2013, we have grown exponentially, amassing over 400,000 customers across all 50 states and providing more than $13 billion in financing to small businesses. Our passion is driven by purpose: to give small businesses the tools they need to succeed and we’re just getting started.
With a global presence of more than 500 employees, we're hiring problem solvers, innovators and collaborators to help build a better financial future for small business owners.
Industries
Employee ratings
10 reviews
Culture
2.8
Career growth
2.5
Work-life
3.3
Employees rate it well for
Find them on