Fraud Operations - Analyst

Date: 16th Aug 26 (Only on Sunday)

Timing: 11:00 AM - 4:00 PM

Walk-In Address: HCLTech, 8th floor, ITPL, Aviator Building, Whitefield Road, SEZ, Whitefield, Bengaluru, Karnataka

Contact Person: Ashish/Kiran

Please carry:

• Updated Resume (2 Hard copies)
• 1 ID Proof (Do not bring any laptops, pen drives, or electronic devices)

Note: Looking for Immediate joiners

Job Description: Fraud Operations

Work Location: Bengaluru

Work From Office (5 days)

Shifts Night Shifts (PST Time zone)

Summary

A Fraud Ops Analyst is responsible for reviewing, validating and investigating customer identities to prevent fraud, impersonation, account abuse and unauthorized access. The role combines fraud detection, risk assessment and document verification.

Skills Required

• 1-6 years of overall experience with a minimum of 1year relevant experience in Fraud Operations
• Exceptional communication skills
• Basic knowledge of cybersecurity and network
• Familiarity with fraud typologies (ATO, abuse, synthetic identities, etc.)
• Hands-on experience in Excel
• Strong problem-solving skills and judgement in ambiguous scenarios

Responsibilities

• Review Identify verification requests, documents and supporting evidence enabling secure identity validation in line with the set policies and procedures
• Investigate suspicious accounts, identify thefts attempts, impersonations and fraudulent onboarding activities
• Analyze risk indicators, fraud signals and patterns if any
• Perform coordination of IV issuance and validation processes, ensuring proper handling of requests, alignment with fraud controls, and resolution of customer impacting issues.
• Identify and escalate high risk cases in line with the escalation protocols and policy exceptions
• Handle customer escalations and review sensitive cases

Education: Bachelor's degree

Requirements added by the job poster

• 1+ years of work experience with Risk Analysis

• 1+ years of work experience with Fraud Investigations