Fraud Management - TL

Roles and Responsibilities :

• Managing Fraud Management OPS partner 24*7 ( 3 shifts)
• Detect possible Frauds through FMS alerts
• Analyze cases of suspicious fraud in complete domain
• Build Research & Analytical Capabilities for effective and Preventive Airtel Money & Fraud Management practices
• Motoring True/False Positive Ratio (TPR & FPR) and ensuring reduction in False positives alerts percentage & making FMS more accurate in terms of fraud detection.
• Building Auto actioning capabilities to be more proactive
• Implementation of risk mitigation controls to strengthen the control environment
• Identify abnormal trends, pattern & gaps. Investigate, recommend and implement resolutions