Fraud Investigation Manager

Position: Manager Fraud Investigation

Location: Chennai DLF Porur

Job Description:

• Lead and manage the Fraud Investigation team, ensuring timely and accurate investigation of fraud cases.
• Analyze fraud trends, identify emerging risks, and recommend preventive measures to minimize fraud losses.
• Handle end-to-end fraud investigations, including case reviews, root cause analysis, and documentation.
• Manage dispute resolution processes while ensuring compliance with internal policies and regulatory requirements.
• Monitor AML (Anti-Money Laundering) controls and support compliance with applicable regulatory guidelines.
• Collaborate with Operations, Risk, Compliance, and other cross-functional teams to strengthen fraud prevention strategies.
• Prepare MIS reports, dashboards, and management updates on fraud metrics, investigations, and control effectiveness.
• Drive process improvements, implement best practices, and mentor team members to achieve operational excellence.

Key Skills:

• Fraud Investigation
• Dispute Management
• Anti-Money Laundering (AML)
• Risk Assessment & Fraud Prevention
• Stakeholder Management
• Team Management
• Analytical & Problem-Solving Skills