Fraud Analyst BPO - Pune // International Blended
Fps Innovation Labs · Pune · onsite · Posted 37d ago
₹3.0L - ₹5.0L PA1–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Role & responsibilities
- Review transactions and all available information to understand our customers while respecting all identities.
- Make customer-centric decisions and take the path of least resistance to protect our customers.
- Observe customer transactions to identify fraudulent activities such as account takeovers, friendly fraud, theft, and other similar risks.
- Identify suspicious activities and unusual patterns that could result in fraud, including, but not limited to, AML issues and activities reported by other staff members.
- Take inbound and outbound calls to request additional documents for KYC, compliance, and/or to mitigate risk behaviors.
Preferred candidate profile
- Bachelor's graduation mandatory
- At least 1 year Fraud Prevention / AML / KYC experience
- At least 1 year international BPO experience (Voice/Chat/Email)
- Decent communication Skills
- Max 6 months gap allowed
- Immediate joiners preferred
- Willing to work onsite at Kalyani Nagar, Pune
Perks: Both-way Cab | 24x7 Rotational Shifts | 5 Days Working | Incentives & Bonuses
- Monday to Friday
- TIME: 1:00 PM 8:00 PM IST
- VENUE: Redbriks Offices, East Wing, 5th Floor, Marisoft Tower 3, Marisoft IT Tech Park, Kalyani Nagar, Pune 411014
Visit us and bring: Updated CV + Valid ID + a friend too
Send to this email your Full Name + Date + Time of Arrival for attendance: [email removed]
Sourced from naukri
Skills
BPO financial voiceFraud Analysisrisk mitigationrisk controlinsurance voiceChargebacktransaction monitoringFraud InvestigationDispute ResolutionInternational Voice ProcessRisk ManagementInternational BPOKYCvoice process