{"@context":"https://schema.org","@type":"JobPosting","title":"Franchise Support","description":"

Roles and Responsibilities :

Manage partner onboarding, training, activation, and exit processes.
Act as SPOC for partner support, query resolution, and stakeholder management.
Ensure compliance, audit readiness, governance, and accurate documentation.
Drive partner capability development, system adoption, and operational efficiency.
Support franchise operations through training, coaching, and performance management.
Collaborate with cross-functional teams to resolve issues and enhance service delivery.

Job Requirements :

Graduation is mandatory.
1–5 years of experience in Partner Support, Franchise Operations, Customer Service, Sales Support, or Operations Management roles from broking industry.
Basic proficiency in MS Office (Excel, Word, PowerPoint).
Strong communication and stakeholder management skills.
Experience in handling partner/client queries and operational processes is preferred.

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